Legal
Terms of Service
The rules for using the CardHaven marketplace.
These Terms of Service ("Terms") govern your access to and use of CardHaven. By creating an account or using the marketplace, you agree to these Terms.
1. Eligibility and account responsibilities
- You must be legally allowed to enter binding agreements in your jurisdiction.
- Users are responsible for keeping login credentials and devices secure.
- You must provide accurate information and keep it updated.
2. Marketplace role
CardHaven serves as a platform for users to list and purchase digital gift card value. We are not the issuers of third-party gift cards and do not guarantee acceptance by the issuers.
3. Buyer terms
- Review listing details before purchasing.
- Users must not attempt to reverse, exploit, or duplicate redemption processes.
- Invalid or unavailable value should be reported through the platform dispute process.
4. Seller terms
- Sellers may list only gift card value for which they have lawful rights to sell.
- Listings must be accurate, complete, and not misleading.
- Sellers are responsible for dispute outcomes and any applicable fees described in listing and policy flows.
5. Payments, deposits, and withdrawals
- Crypto payments are subject to blockchain confirmation and processor or network conditions.
- Withdrawals are reviewed for risk and security before processing.
- Users must ensure wallet addresses are accurate when requesting withdrawals.
6. Prohibited conduct
- Fraud, theft, money laundering, sanctions violations, or unauthorized account access.
- Attempting to bypass platform security controls, risk controls, or rate limits.
- Uploading harmful content or using the platform to distribute malware or exploit code.
- Abusive behavior toward users, staff, or support channels.
7. Disputes and enforcement
We reserve the right to review transactions, request evidence, and resolve disputes based on platform records and policy guidelines. Accounts may be suspended, limited, or closed for violations of these Terms or for creating an unacceptable risk.
8. Service availability and disclaimers
CardHaven provides its services on an "as is" and "as available" basis, without guarantees of uptime or accuracy. To the fullest extent permitted by law, CardHaven disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the maximum extent permitted by law, CardHaven and its operators are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill arising from your use of the platform.
10. Changes to these Terms
We may update these Terms periodically. Continued use after updates become effective indicates acceptance of the revised Terms.
11. Contact
For assistance, use live chat on the site or the support email shown below.